An eight-month study of 2,500 employees at KPMG discovered indicators that can help identify superusers.
Energy analyst Rory Johnston tells HBR “I fear it will break the system.”
Lessons from the Indian e-commerce company Dunzo on the risks of catering to all customers without a sustainable operating model.
A curated list from one of HBR’s most popular newsletters.
A conversation with former Marvel head Peter Cuneo on the strategies he has used to transform stumbling businesses into blockbusters.
A conversation with HBS professor Tsedal Neeley about the types of organizational change needed for AI to thrive.
An HBR tech editor spoke with researchers who found that LLMs “persuasion bombed” BCG consultants who tried to verify their outputs.
They’re often payroll in disguise. Here’s how boards can get a clearer picture of the real accounting.
Four strategies for closing the gap between what leaders perceive and what employees actually experience.